Terms and Conditions
Purpose of the Site
The purpose of the Site is to provide you with information about us, our products and stores, the campaigns that we support and the activities we undertake. In addition, you may be able to purchase products and services through the Site.
Availability of the Site
We have taken every care in the preparation of the Site. However, as certain technical matters may be beyond our control, we cannot guarantee that you will have uninterrupted access to the Site at all times.
Information on the Site
The information on the Site has been included in good faith for general informational purposes only. It should not be relied upon for any specific purpose and no representation or warranty is given as to its accuracy or completeness.
Product and Service Availability
Reference to any product or service on the Site does not constitute an offer to sell or supply that product or service and does not mean that the product or service is available or that the name and description of any product in your local shop will be the same as that included on the Site. OLT Retail Limited trading as “The Body Shop” controls and operates the Site from its headquarters in Wellington, New Zealand. We in no way imply that the materials on our Site are appropriate or available for use outside New Zealand and we will not be able to fill your order if you require shipping outside of New Zealand. Inventory information is generally available on the Site for domestic (New Zealand) merchandise. This information can be used to estimate the likelihood that merchandise will be shipped immediately after you place your order. However, we cannot guarantee that a product listed as in stock will actually ship right away, as inventory can change significantly from day to day. In rare cases, a product may be in stock when you place your order, and sold out by the time your order is processed. However, if an item that is in stock in your shopping cart when you place your order is sold out at the time your order is processed, we will notify you by e-mail or telephone that your order will not be filled and your credit card will be refunded.
We endeavour to display the colours of our products as accurately as possible. Nevertheless, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate.
PRICES AND AVAILABILITY OF THE PRODUCTS AND SERVICES LISTED ON THE SITE ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL PRICES AND CHARGES AS LISTED ON THE SITE ARE DISPLAYED AND CHARGED IN NEW ZEALAND DOLLARS (NZD) inclusive of goods and services tax. The listing, description of, or reference to, a product or service on the Site does not imply that the product or service is presently available or that we endorse that product or service. In the event a product or service is listed at an incorrect price due to a typographical error, error in pricing information received from a supplier, or any other reason, we shall have the right to refuse or cancel any order placed for such product or service at the incorrect price, even if the order has been confirmed and/or your credit card has been charged. If your credit card has already been charged for the purchase and your order is cancelled, we shall promptly issue a credit to your credit card account in the amount of the incorrect price. Pre-packaged gifts are assembled individually and may vary slightly. We reserve the right to substitute a product of equal value and nature if the original product becomes unavailable.
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason or for no reason at all. We reserve the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any product or service.
We do not ship products containing alcohol unless their contents and packaging comply with the ‘Guide for Compensation, Restricted and Prohibited Items’ issued by New Zealand Post from time to time. We are not responsible for errors due to printing.
You are responsible for any payments due for any products or services ordered through your account. If we do not receive payment from your credit issuer or its agents, you agree to pay all amounts due to us. You shall also be responsible for any costs of collection of overdue payment.
Ownership of Materials on the Site
OLT Retail Limited is, unless otherwise stated, the owner of all copyright, trademark and other proprietary rights in the Site and its contents. Without limitation of the foregoing, we own a copyright in the Site as a collective work and/or compilation, and in the selection, co-ordination and arrangement of the information and content in the Site. You may not publish, distribute, extract, re-utilise, or reproduce any part of the Site in any material form (including photocopying or storing it in any medium by electronic means) other than in accordance with the limited use licence set out in our copyright notice or as permitted by the Copyright Act 1994. Except as expressly provided in these Terms and Conditions of use and the copyright notice, we grant no rights to you under any patents, copyrights, trademarks, trade secrets or any other proprietary rights. You may not, without our prior written permission use any computer code, data mining software, "robot", "bot", "spider", "scraper" or other automatic device, or program, algorithm or methodology having similar processes or functionality, or any manual process, to monitor or copy any of the web pages, data or content found on this Site or accessed through this Site. You also may not: engage in the mass downloading of files from this Site; use the computer processing power of this Site for purposes other than those permitted above; or flood this Site with electronic traffic designed to slow or stop its operation.
User Comments, Feedback and Other Submissions
We do not solicit nor do we wish to receive any confidential, secret or proprietary information or other material from you either through the Site, any of its services, by e-mail, or in any other way. Unless otherwise expressly agreed in writing prior to your submission to us, any comments, feedback, information or other material submitted or sent to us will be deemed not to be confidential or secret. By submitting or sending comments, feedback, information or other material to us you represent and warrant that the information and material is original to you and that no other party has any rights to the information or material. All comments, feedback, information or other material submitted shall be and remain our property and we shall have the unrestricted, worldwide right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such material and information (in whole or part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed. You also warrant that any "moral rights" in posted information and materials have been waived.
All brand, product and service names used in the Site are the trademarks, trade names or service marks of The Body Shop International Limited unless otherwise stated. You may not distribute products or offer services under or by reference to or otherwise use or reproduce any such trade marks, trade names or service marks, or use any meta tags or any other "hidden text" utilising any such trademarks, trade names or service marks, without the express prior written permission of The Body Shop International Limited or the owner of such trade marks, trade names or service marks.
Registration and Security
Modification of the Site and the Services
We reserve the right, for any reason, in our sole discretion, to terminate, change, suspend or discontinue any aspect of the Site, including, but not limited to, content, features or hours of availability. We may also impose limits on certain features of the Site or restrict your access to part or all of the Site without notice or penalty. We may suspend or terminate your account or your use of the Site at any time, for any reason or for no reason at all.
We may provide links to other websites from time to time. These links are provided for your convenience. We do not endorse or take responsibility for the content of those websites, are not responsible for the availability of them, and will not be liable in any way for any loss or damage which you may suffer by using those websites. If you decide to access linked websites you do so at your own risk.
Disclaimer of Warranties and Liability
The Site, and any content available on the Site, are provided on an "as-is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to all warranties of merchantability, fitness for a particular purpose, accuracy or availability. You expressly agree that use of the Site is at your sole risk and you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of the Site. Neither we nor any of our business partners represent or warrant that the site will be uninterrupted or error-free, that defects, if any, will be corrected, or that the Site is free of viruses or other harmful components; nor do we or they make any representations or warranties about the accuracy, reliability, currency, quality, performance or suitability of the Site or any content available on the Site. In the event of any problem with the Site or any content, you agree that your sole remedy is to cease using the Site. All products and services listed or purchased on or through the Site are subject only to any applicable express warranties. To the fullest extent permissible by applicable law, we disclaim all other warranties of any kind, either express or implied, including, but not limited to, any implied warranties of merchantability, suitability, acceptability, quality or fitness for a particular purpose, with respect to products and services listed or purchased on or through the Site. We disclaim any and all liability for product defect or failure, claims that are due to normal wear, product misuse, abuse, product modification, improper product selection, non-compliance with any codes, or misapplication.
Limitation of Liability
To the fullest extent permitted by law, the sole remedy for any claim for damages arising out of or related to any product or service listed or purchased on or through the Site shall be limited to a refund of the purchase price paid for such product or service. Under no circumstances shall we or any of our business partners, or any of our or their respective officers, directors, shareholders, employees, agents or representatives, or any other party involved in creating, producing, transmitting or distributing the Site or any product sold through the Site, or any part thereof, be liable for any punitive, exemplary, consequential, incidental, indirect or special damages or loss of any kind arising from or in connection with the Site or any content, products or services made available or listed on it, whether for breach of contract, negligence, strict liability or otherwise, even if such party has been advised of the possibility of such damages. In the event the foregoing limitation of liability is held to be unenforceable for any reason, then our maximum liability for any of the foregoing types of damages shall be limited to the amount that we receive for the transaction that gave rise to the claim.
Amendment of the Terms
We reserve the right to amend these Terms & Conditions without notice to you from time to time. If we decide to change these Terms & Conditions we will post those changes here. We encourage you to visit this section of our Site regularly in order to remain informed of any changes. Any such amendment shall be effective once the revised terms have been posted on the Site.
The Site and these Terms & Conditions are governed by and will be construed in accordance with the laws of New Zealand. Any matter or disputes in relation to the Site or these Terms & Conditions, or your access or use of the Site, shall be subject to the exclusive jurisdiction of the New Zealand courts.
©OLT Retail Limited. All Rights Reserved. Reproduction prohibited other than in accordance with the following copyright notice and limited reproduction permissions. The contents of these pages are ©OLT Retail Limited 2014. Reproduction of part or all of the contents in any form is prohibited other than in accordance with the following permissions:-
Licence to copy for personal use:
You may make copies of the Site as necessary incidental acts during your viewing of it, and you may take a print for your personal use of so much of the Site as is reasonable for private purposes.
Licence to recopy for limited purposes:
You may recopy the material to individual third parties for their personal information only, but only if:
1. You acknowledge the web pages of the Site as the source of the material. You must include such acknowledgement along with the top-level URL from the Site (http://www.thebodyshop.co.nz) in the copy of the material; and
2. You inform the third party that these conditions apply to him or her and that he/she must comply with them.
This licence to recopy does not permit incorporation of the material or any part of it in any other work or publication, whether in hard copy or electronic or any other form. In particular (but without limitation) no part of a page from the Site may be distributed or copied for any commercial purpose. No part of the Site may be reproduced on or transmitted to or stored in any other web Site or other form of electronic retrieval system.
If you have any comments or questions about or Site please contact our Customer Care Team
The Site is owned and operated by OLT Retail Limited trading as The Body Shop. All formal notices to us shall be sent to Attn: The Body Shop, 9 Kaiwharawhara Road, Kaiwharawhara, Wellington, New Zealand 6035. All notices to you shall be sent to the email address that you provide to us when you register. Such notice shall be deemed given one business day after the email is sent. Any action or claim against us must be brought within one year following the date on which the claim first accrued or shall be deemed forever waived.